Privacy policy
1. Who we are
Sildoico [full legal name + company form to be added] is responsible for processing your personal data as described in this policy.
Address: Waterrijtstraat 19D, 3920 Lommel, Belgium
VAT: BE 0845.534.251
Email: info@sildoico.com
Phone: +32 11 44 80 35
2. What data we process
- Data you provide via the contact/quote form or by email: name, company, country, email address and the content of your message.
- Technical data collected automatically when you visit our website, such as your IP address, browser type and pages visited (see also our cookie policy).
3. Purposes and legal bases
- To respond to your request and prepare a quote (pre-contractual steps and our legitimate interest in doing business).
- To secure and improve our website (legitimate interest).
- To comply with legal obligations, such as accounting retention requirements.
4. How long we keep data
We keep your data no longer than necessary for the purposes described above and in line with statutory retention periods. [add concrete periods, e.g. quote requests X years]
5. Who we share data with
We never sell your data. We share it only with service providers who help us run the website and email (e.g. hosting and email provider), acting solely on our behalf. [add processor names]
Messages sent via the contact form are processed by an external form service (FormSubmit) that forwards them to our mailbox. [confirm or replace the provider if you use a different service]
6. Transfers outside the EEA
Some service providers may process data outside the European Economic Area. Where this happens, we put appropriate safeguards in place in accordance with the GDPR. [confirm/complete if applicable]
7. Your rights
You have the right to access, rectify, erase, restrict and port your data, and to object to certain processing. To exercise these rights, contact info@sildoico.com. You may also lodge a complaint with the Belgian Data Protection Authority (dataprotectionauthority.be).
8. Security
We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access.
9. Changes
We may update this policy from time to time. The latest version is always available on this page.
10. Contact
Questions about this policy? Email info@sildoico.com.